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All suppliers and vendors engaging with our procurement process must read, understand, and comply with the following terms prior to submitting a bid or supply offer.
Eligibility of Suppliers
Only registered, legally incorporated businesses with valid trade licences are eligible. Proof of registration, tax compliance, and industry certifications must be provided upon request.
Quality Standards
All goods must conform to internationally recognised standards (ISO, WHO, or applicable national standards). Substandard goods will be rejected and the supplier bears all return and replacement costs.
Pricing & Quotations
Quotations must remain valid for a minimum of 90 days and be inclusive of all taxes, duties, packaging, and delivery. We reserve the right to accept or reject any quotation without providing reasons.
Delivery & Lead Times
Accurate lead times must be provided at the point of quotation. Late delivery may result in penalties or order cancellation. Partial deliveries require prior written consent.
Payment Terms
Standard payment is 30 days from receipt of a verified invoice and delivery confirmation. Advance payments on large orders require a valid performance bond or bank guarantee.
Inspection & Acceptance
We reserve the right to inspect all goods at point of manufacture, port of origin, or on delivery. Goods failing inspection will not be accepted and must be replaced at the supplier's expense.
Confidentiality
All procurement information, pricing, and contractual details are strictly confidential. Suppliers must not disclose any procurement-related information to third parties without prior written consent.
Dispute Resolution
Disputes will first be resolved through mutual negotiation. If unresolved within 30 days, the matter will be referred to a mutually agreed arbitrator under applicable international trade law.
Anti-Corruption Policy
We maintain zero tolerance toward bribery, corruption, and unethical conduct. Any supplier found engaged in corrupt practices will be immediately disqualified and reported to relevant authorities.
Termination of Contract
We may terminate any supply agreement immediately for breach of these terms, insolvency, or failure to maintain required standards. The supplier will receive written notice and a reasonable period to remedy before enforcement.
Ready to Supply?
If your company can supply any of the listed products and meets our quality standards, contact our procurement team today.
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